Free ticket exchanges are a benefit for subscribers only and are subject to availability.
For all other ticket buyers, tickets may be exchanged for a nominal fee of $2 per ticket.
requests must be made
at least 48 hours prior to your scheduled performance.Call the Box Office at 216.771.5862 or
firstname.lastname@example.org Day of exchanges may incur a fee of $2 per ticket.
The interior doors to the Theatre open approximately 30 minutes before curtain for seating.
Any patron arriving late will be seated at the discretion of management. Reseating is also at the discretion of management.
Arrival and Latecomers:
Please contact the Box Office at 216.771.5862, and we will gladly reprint your tickets. Your replacement tickets can be mailed or will be waiting for you at the Box Office on the day of the performance.
Mercury Theatre Company PO Box 21188, Cleveland, OH 44121-0188
NOTE: Main entrance is at 1857 South Green Road (the old Regina High School driveway). The current listed college address is: 4545 College Drive. Regina High School is now part of Notre Dame College. The theatre is located inside the old Regina High School building - to your left at the first stop sign after you enter the driveway.
Visit the Box Office during business hours
Call the Mercury Theatre Company Box Office at 216.771.5862
South Euclid, OH 44121
If you are unable to use your tickets for a show, you may donate them back to Mercury. Please call prior to your performance date and we will
arrange for your donation. Tickets can not be donated back after your performance date has passed.
For groups of 10 or more, Mercury offers substantial discounts. Plus, our experienced, friendly staff can assist you in everything from planning your pre-show event to arranging a post-show gathering in our lobby. Please be sure to book your group early. Call 216.771.5862 or e-mail email@example.com
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Yes, every patron must have a ticket for admission. Mercury’s Box Office is happy to provide guidance on the age-appropriateness of a particular show. Please call the Box Office at 216.771.5862 to purchase your youth tickets, and for age-appropriate information.
Mercury Theatre Company is accessible to patrons with disabilities. Please mention seating needs when placing your ticket order. We’re sorry, sign language interpretation and audio description are not available at this time.
From American fare to Asian cuisine, there are dozens of fine restaurants only footsteps away. For a sampling of favorite nearby eateries, just ask when ordering tickets and our Box Office staff would be happy to give you suggestions.
Many of you will be bringing children to the theatre for their first theatrical performance. Good theatre manners cannot begin too young, and to this end Mercury Theatre Company would like to outline some of the basic principles of Theatre Etiquette.
Above all, it is important to remember that the actors on stage can see and hear you at the same time you can see and hear them. Be respectful of the actors and your fellow audience members by being attentive and observing the general guidelines below.
Arrive one half hour prior.
Parking is available in the lot adjacent to the theatre. Parking is free and secure.
To minimize the disturbance to the performers and audience, late patrons will be escorted by the House Manager to the most easily accessible seats at predetermined intervals in the show. You may move to your assigned seats at intermission.
Please do not. Union rules prohibit the taking of photographs during performances. We are required to confiscate any recording equipment we see inside the theatre. Please refrain from using camera phones as well.
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Yes. Everyone admitted must have a ticket, regardless of his or her age. Patrons are discouraged from bringing any child that will not be able to remain still and quiet throughout the performance, which may run for two or more hours. If you have any questions about the appropriateness of a production for children, please call our Box Office at 216.771.5862.
Please call the Mercury Box Office at 216-771-5862 for a list of available hours.
Tickets purchased more than one week in advance are mailed. Tickets purchased within one week of the performance will be held at will-call.
You may order additional tickets at a later date, but we cannot guarantee that those seats will be near your originally purchased seats.
We are able to exchange your tickets up to 48 hours prior to the performance for a $2 exchange rate fee per order. If you are a subscriber, you may exchange your tickets at no charge, but please do so 48 hours in advance. We are unable to provide refunds.
Wheelchair accessible seating is available in the theatre. Please let the Box Office representative know that you will need accessible seating at the time of purchase and we will be pleased to accommodate you.
While some like to dress up, business casual is acceptable.
How early should I arrive before the show starts?
Where should I park?
What happens if I arrive late?
Can I bring my camera?
Can I order tickets online?
Does my child need a ticket?
When can I purchase tickets in person at the Box Office?
Do you mail my tickets to me?
Can I add more tickets to my order at a later date?
I cannot make the performance, can I get a refund?
Is the theatre wheelchair accessible?
What should I wear to a show?
Notre Dame College
1857 South Green Road
South Euclid, OH 44121
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